We love hearing about the experiences our valued patients have in our practice. Your endorsements are very helpful in keeping our practice thriving.

I went to Crystal Lake Oral Surgery on an emergency basis. Dr. Ozment and his entire staff were exceptional. Everyone was professional and caring. I would highly recommend!

-Mike H.

I saw Dr. Bruksch to have my wisdom teeth removed and I was quite nervous! Once I arrived the staff and the Dr. made me feel so comfortable before I knew it I was on my way home to recover. I would definitely recommend this practice. It was a great experience.

-Hannah P.

Dr. Bruksch & his staff are very professional. Their bedside manner was nothing short of spectacular. My daughter had lower jaw surgery as well as the extraction of her wisdom teeth. Dr. Bruksch’s ability to explain the procedure step by step & the expectations pre-op/post-op were spot on. He was able to communicate well with our teenage daughter & took great care of her. I would highly recommend him for any oral surgery needs.

-Katye H.

Scott S
Scott S
20:02 14 Nov 22
I called to discuss a current health issue and options as a brand new possible client. Jules took her time to explain things to me and was very helpful with advice. Very impressive considering I have not yet been a client and have not spent any money here. Its not often I run into someone sincere that actually cares to help people. Your company is lucky to have you Jules! :)
Jennifer Hollowell
Jennifer Hollowell
01:53 04 Nov 22
My husband was referred by our dentist, and they were amazing from start to finish. He called yesterday afternoon in excruciating pain, and they had him in this morning. He was amazed with their professionalism and ease of the extraction. He will certainly use them again if need be and continue to reccomend them!
Tracy S
Tracy S
03:41 10 Oct 22
They want to charge UP TO $580 for a consultation, won’t tell you how much it’ll actually be just will repeat UP TO $580. The receptionist is incredibly rude, won’t be calling here ever again. There’s a place in mchenry $50 for consultation and X-rays.
Allison Swanson
Allison Swanson
13:53 07 Jun 22
Excellent!!! Highly recommend especially if you need to be seen right away! They went above and BEYOND to help my son! For the last 6 months or so, he’s been dealing with an infection and no one would help or do anything (besides prescribe him antibiotics, which weren’t helping) while in the ER, they called Dr. Bruksch and he and his nurses (Mare and Donna) came in on their day off and took time out of their busy personal schedules to help! BIG THANK YOU to you guys! AMAZING, wonderful people that treat you like their own family!
Damon Cloe
Damon Cloe
23:43 05 Apr 22
Had a toothache and was in alot of pain when I arrived for my appointment. I was seen within 15mins and they had given me pain meds to take prior to having my wisdom teeth pulled out, foreshadowing after the numbing ointments have worn off. I was in and out within a hour of being seated. I appreciate the care I received. Never got the chance to thank the dentist, so I'm doing it now. Thanks Doc for the care you have given me. Would recommend this office for anyone who is in need. May God bless you all🙏
Samantha Rick
Samantha Rick
19:29 10 Mar 22
I was referred here by my regular dentist to have a wisdom tooth removed. It was actually an emergency situation and I was in serious pain. I called the office and explained the situation, they were extremely helpful asked me all the right questions, and got me in for an emergency surgery the next morning. I arrived early to make sure they received all the forms (so convenient to fill out online), which they had. I barely had any wait and they got me in right away. From the moment I stepped foot into the office the entire staff was extremely nice, beyond polite, and I truly felt comfortable and cared for as a patient. I have extremely bad anxiety about dental work and they kept Me completely at ease. It was over before I knew it, even after the procedure they continued to take care of me, check that I was ok, and explained thoroughly how to care for myself after this procedure. It is hours later I am still completely numb, no pain, no swelling, no soreness, even looking In the mirror at the site it is extremely clean! This office and the people working In it have completely restored my faith in the medical Field in general, and made me feel so much more confident, as this is just the beginning of my dental journey. Thank you so much to the whole team, you guys are wonderful and I am lucky to have had you all working with me!
Courtney Heinz
Courtney Heinz
15:26 21 Jan 22
I never do reviews but was so impressed with my overall experience I felt it was only fair. From our consultation to the actual procedure it was easy and reassuring. We saw Dr. Ozment for my 4 year old that had an accident. Not only was he great but the nurses were wonderful with him. I think our consultation he did not want to leave bc he thought everyone was just so funny. Yesterday was finally the day we took care of the tooth and although Dr. Ozment strongly encouraged anesthesia based off his experience with this age; he also respected my decision to not have it. He went over all the possible scenarios and heard me as a mother. And that is something I always appreciate. During the actual surgery he was quick, gentle and calm for my 4 year old. My son was able to get right up and we went to billing which was as easy as the rest of the experience. Rarely do you find such a great doctor with such great staff or vice versa. They told us he may be sore in 8 hours. I kept checking with my son and he felt fine. Tylenol was not even needed. Thank you to the Crystal lake office and Dr Ozment for such a pleasant experience for a very unpleasant accident. Hopefully we won’t be back but if we have to I would definitely choose them again.
Zoe-Ann Taber
Zoe-Ann Taber
21:59 13 Nov 21
I got my four impacted wisdom teeth done here. They made sure I was comfortable and were all really nice. Haven't felt too much pain while recovering and its all been healing quite well.
Ray Cellucci
Ray Cellucci
18:32 17 Feb 20
Excellent experience! Everyone I dealt with - from the office staff to the doctor and his assistants were very friendly and knowledgeable. They were also able to get me in and out in pretty short order - big plus!
Amy Waldschmidt
Amy Waldschmidt
18:05 15 Feb 20
I had three wisdom teeth removed, and the staff was very informative about the procedure, the post-op expectations,and pricing so forth. Very friendly, very cozy. If you need a procedure done, I definitely recommend you check this place out first!
Ellen G
Ellen G
00:30 14 Jan 20
Very professional support staff.Neat clean nicely designed office. Excellent surgeons well qualified.Appointment making was a positive experience.
Kathryn Anderson
Kathryn Anderson
00:06 12 Jan 20
I had a very positive experience here; the staff made me feel very comfortable. Everyone i interacted with was very professional and kind. Costs were reasonable. My anticipation of the procedure was far worse than the actual work; thank you, Dr. Richard and staff for taking such good care of me!
Kailey B
Kailey B
16:44 30 Dec 19
Called Saturday about horrible impacted wisdom tooth pain. I was seen on Monday morning for wisdom tooth surgery. Everyone was extremely nice and caring! I had a great experience! Highly recommend
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